Interac E-Transfer FAQs

Interac eTransfer allows you to send money in real-time to anyone with an email address and a Canadian deposit account.

Who can use this service?

All AWCCU members can send funds in this way, except business accounts and personal accounts that require two or more signatories to perform transactions. You will need access to online banking. If you aren't already signed up for online banking, contact your branch to get started.

What does it cost to use this service?

$1.00 will be charged to your account when you send an eTransfer. If the recipient's financial institution does not yet offer the Interac eTransfer service it will be rejected and sent back.

How long with the transfer take?

It can take up to 30 minutes for an Interac eTransfer to be sent. The recipient will then receive an email and should follow the prompts. The money is taken from your account immediately. (If the recipient does not accept and deposit the transferred funds within 30 days, the funds will be credited back into your account.)

How much money can I send with Interac e-Transfer?

There are limits as to how much you can send and receive through an Interac eTransfer:

Send Receive
Transfer maximum $3,000 $10,000
Maximum per day $10,000 $10,000
Maximum per week $10,000 $70,000
Monthly $20,000 $300,000

These limits cannot be raised, but they can be lowered for your account at your request.

How do I use Interac eTransfer on my mobile phone?

Log into online banking through your smartphone. One of your navigation choices will be "send Interac etransfer".  All of the procedures are the same as doing it online except you have to option to send to the other persons phone along with email.  If you send to phone that person receives a text and clicks on the link and it takes them to there financial institution to deposit the funds.

If you have any questions, please contact your branch or give us a call.